Privacy Policy

This Privacy Policy explains how Velnqera handles personal information when you visit our store, make a purchase, request assistance, or otherwise interact with our services.

Data we may process

Information may include contact and account identifiers, orders and transactions, customer messages, device and browser data, approximate location inferred from network information, and activity involving the store. Complete payment credentials are handled by payment processors.

Purposes

We process information to operate checkout, fulfill and support orders, verify activity, prevent fraud, maintain and improve the store, send service communications, measure performance and marketing where permitted, comply with legal duties, and manage claims.

Service partners and legal disclosures

Relevant information may be shared with Shopify, payment processors, fulfillment and delivery services, security and technology vendors, analytics or advertising partners where permitted, professional advisers, authorities with valid legal requests, and participants in a business reorganization. Access is limited to legitimate purposes.

Cookies

Cookies and comparable technologies support essential functionality, security, preferences, analytics, and advertising where allowed. Available consent tools and browser controls can manage certain non-essential technologies.

Retention and safeguards

Information is retained only as reasonably needed for service, accounting, fraud prevention, disputes, and legal compliance. We use reasonable safeguards but cannot guarantee that every transmission or storage system is risk-free.

Your choices

Depending on local law, you may request access, correction, deletion, portability, restriction, objection, consent withdrawal, or an appeal. You may also have rights concerning targeted advertising or processing legally defined as sale or sharing. Use Your Privacy Choices or email service@velnqera.com. Verification may be required.

Children and international handling

The store is not intended for children unable to provide independent consent under applicable law. Providers may process information in other countries under legally required safeguards.

Updates

Important policy changes will appear on this page. Privacy questions may be sent to service@velnqera.com.